Terms of Service

Effective Date: November 3, 2026

Article 1 — Website Ownership & Agreement

Welcome to Ceriilum.

This online store is owned and operated by Hubei Laixingyong Network Technology Co., Ltd., doing business as Ceriilum.

Throughout these Terms of Service, references to "Ceriilum," "we," "our," and "us" refer to the operating company in connection with its online store.

By accessing, browsing, or purchasing through this website, customers agree to these terms and applicable legal requirements.

If you do not accept these terms, please discontinue use of the website.

Article 2 — Products & Online Services

Ceriilum operates an online store offering nail beauty products and accessories.

Our collections may include:

• Press-on nail sets.

• Nail polish and gel products.

• Nail art decorations.

• Nail application accessories.

• Nail preparation and care tools.

• Other manicure-related products.

Product availability, materials, specifications, and intended uses may vary.

Article 3 — Customer Responsibilities

Customers must provide accurate information when placing orders and use the website lawfully.

Users must not:

• Submit fraudulent transactions.

• Attempt unauthorized access to website systems.

• Interfere with website functionality or security.

• Distribute malicious software.

• Misuse protected website content.

• Violate applicable laws or third-party rights.

We may take reasonable measures to protect customer accounts, website operations, and transaction security.

Article 4 — Product Information

We aim to provide accurate product descriptions, including available colors, sizes, shapes, materials, ingredients, included components, and application instructions.

Minor differences in appearance may occur because of photography, lighting, or screen settings.

Customers should review the relevant product information before purchasing.

If merchandise is defective or materially different from its description, appropriate consumer remedies remain available.

Article 5 — Nail Product Sizing

Press-on nail sizing may vary by design, shape, and product collection.

Customers should review product-specific sizing guides and measurements.

A size label alone does not guarantee a particular fit.

Eligible returns involving size selection are governed by our Return & Refund Policy.

Article 6 — Nail Cosmetic Safety

Nail beauty products should be used according to their intended purpose and applicable instructions.

Ingredients & Sensitivities

Customers should review available ingredient information, particularly if they have known allergies or sensitivities.

Skin & Nail Condition

Products should not be applied to damaged, irritated, or infected nails or surrounding skin.

Adhesive Products

Nail adhesives must be used according to their instructions and relevant precautions.

Avoid contact with the eyes, mouth, and other unintended areas.

Gel Products & Curing Equipment

Gel products requiring curing should only be used with suitable equipment and according to the manufacturer's instructions.

Improper curing may affect product performance and increase the risk of skin exposure to uncured ingredients.

Small Decorative Components

Nail charms, gems, and small accessories may present choking hazards and should be kept away from young children.

Product Reactions

Discontinue use if irritation develops. Seek appropriate medical advice for severe or persistent symptoms.

Nothing in this section removes mandatory product safety obligations or statutory consumer rights.

Article 7 — Product Prices & Promotions

Product prices and applicable promotional offers are displayed on our website.

Free standard shipping is available on eligible orders of US$69 or more.

For orders below US$69, applicable shipping fees are calculated based on the destination and displayed at checkout before payment.

Prices, inventory, and promotional offers may change.

Genuine listing errors may be corrected subject to applicable consumer protection laws.

Article 8 — Orders & Payment

Orders are subject to successful payment confirmation, product availability, and reasonable transaction verification.

Available payment methods are displayed during checkout.

If an accepted order cannot be fulfilled, we will contact the customer and provide an appropriate refund or another mutually agreed solution.

Article 9 — Shipping & Fulfillment

Our Shipping Policy explains order processing, estimated delivery times, shipping fees, fulfillment arrangements, tracking, and delivery concerns.

Customers should provide accurate shipping information before purchasing.

Article 10 — Returns & Refunds

Eligible returns, cancellation requests, damaged products, defective merchandise, and refunds are governed by our Return & Refund Policy.

Mandatory consumer rights remain protected.

Article 11 — Intellectual Property

Original website content, including branding, photographs, graphics, written descriptions, and other protected materials, may be owned by or licensed to Ceriilum or the relevant rights holders.

Unauthorized commercial reproduction or distribution is prohibited except where permitted by law.

Article 12 — Third-Party Services

Our website may use external providers for ecommerce hosting, payment processing, shipping, fulfillment, customer communications, analytics, and other operational functions.

Third-party providers may maintain separate terms and privacy policies.

Article 13 — Website Availability

We may update, maintain, modify, or temporarily interrupt website functionality where reasonably necessary.

We aim to provide a functional shopping experience but cannot guarantee uninterrupted availability of every website feature.

Article 14 — Liability & Consumer Protections

To the extent permitted by applicable law, certain liability for indirect or consequential losses may be limited.

Nothing in these terms excludes liability, product safety obligations, or mandatory consumer protections that cannot legally be restricted.

Article 15 — Privacy & Personal Information

Personal information is handled in accordance with our Privacy Policy.

Customers should review that policy for information about data collection, use, storage, sharing, and privacy rights.

Article 16 — Changes to These Terms

We may revise these Terms of Service to reflect changes in our business operations or applicable legal requirements.

Updated terms will be published with an appropriate effective date.

Changes will not retroactively remove rights already acquired under applicable law.

Article 17 — Applicable Legal Requirements

These terms are subject to applicable laws, including mandatory consumer protection rules relevant to the customer's jurisdiction.

Article 18 — Business Identification

Brand: Ceriilum

Operating Company: Hubei Laixingyong Network Technology Co., Ltd.

Registered Business Address: Room 08, 7th Floor, Block D, Dongfang Yijing, No. 618 Luoyu Road, Zhuodaoquan Subdistrict, Hongshan District, Wuhan City, Hubei Province, China

Customer Support Email: service@ceriilum.com

Telephone: +86 27 8778 0962